Monday, February 21, 2011

What works

The user calls this pilot fish with a problem: assistance is owned his laptop.

"You say that you can't get logged because as soon as you keep typing in the password field and sound," says fish. "She explains that she is going to a meeting and may fall off the track.

"Check it out and everything seems fine. Are able to log in as an administrator and do what I want, without problems. She comes back and tell you it sounds like a key may have been blocked and if it happens again, we might have to look at replacing the keyboard.

"She calls again five minutes later and still says he is doing and you have another meeting. Say that I'll check it out in your Office while she is out.

"We get and the laptop is playing like crazy. I noticed it is on a docking station with an attached external keyboard and laying on your desk, with a book on it. Remove the book from the SPACEBAR and everything is fixed.

"I tell his colleagues what happened and to give you a hard time.

"She calls later to say you're very embarrassed and explains that she never uses the keyboard dock. I suggest that you remove it. "

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