Four attitudes of key IT leadership

Sun Tzu observed that "strategy without tactics is the slowest route to victory", and "tactics without strategy is the noise before defeat." Today, IT managers must pay as much attention to the business strategy as they do to technical solutions. Need to find a balance in their approach to IT projects that allows them to spend at least as much time to consider the best ways to conduct business as they spend taking the best technology to achieve their goals.

Listening

He needs to listen to the needs of business and technology trends. This is clear. But what can not be more clear is where new developments are emerging that it will have an impact. It must listen more than only on market trends for enterprise solutions.  You must also pay attention to consumer trends, especially in the field of mobile computing. Disruptive technologies--technologies that offer greater advantages, but require major adjustments in the way of doing things--can be observed and should be carefully considered so that organizations can achieve the right balance between functionality and proven solutions. An attitude of listening will allow you to discover the needs of business users, and the right mix of technology to serve those needs.

Innovation

My company invests in innovation, as do many IT vendors.  Recent investment of 100 million Intel in academic research are only the last piece of evidence that shows that the era of innovation is far from over. However, innovation is as much about culture as it is technology. Innovation is not simply the responsibility of IT vendors and software companies. Enterprise IT departments must be constantly looking for the best way. An attitude of innovation will allow the IT organization, finding a balance between current needs and anticipate future needs. An IT Department shouldn't try to be the foundation that cements an organization in place, but rather the wheels that allow you to keep moving forward.

Service

The purpose of listening and innovation in the IT organization is to achieve a higher level of service. Technologists in my company, and at most IT vendors are proud about the efficiency of their solutions. After all, is automated machine manipulation of information. But to be transformative enterprise today must focus on efficiency.real Transformation that has more to do with business change that elevates the level of service, than with the simple reduction of the costs of existing services. Find the right balance between efficiency and the level of service must be a fundamental concern among IT leaders. An attitude of service enables an IT organization to focus on producing business value, rather than just by reducing operating costs. To be clear, reduce operating costs is one of the key values that an IT Department can offer such a business, but where does his best work, it also improves the processes in a way that leads to better results.

Excellence

Finally, an attitude of excellence is essential to become a world-class IT organization. Learn more about the IT team in organisations such as Allstate, UPS and the United Nations, plus see how these organizations are guided by an attitude of excellence. Excellent organisations have excellent managers and excellent leaders focus on building excellent relations.

Leaders seek improved productivity and improvement of results. Leaders seek to understand what is possible and what should be done.

Regev Yativ is President and CEO of Magic Software enterprises Americas (www.magicsoftware.com).