Windows Phone 7 upgrade FAIL: C101002E 81080080 error restoration

By Richi Jennings. February 24, 2011.

The first Windows Phone 7 upgrade failed for some users, with 81080080 update error and the error code C101002E restoration. There is a fix suggested below. Is Microsoft's fault, or Samsung? In IT Blogwatch, bloggers cannot decide where to point the finger.

Your humble blogwatcher curated by these bits bloggy for your entertainment. Not to mention how to marry in s. Korea ...
(MSFT) (SOJA TL 6.51)

Jeremy Kirk is stunned: [You're fired-Ed.]

Microsoft ... He pulled a software update for Samsung mobile phones running Windows Phone 7 after the operating system has caused problems. ... The update is delivered when a user connects to a mobile phone to a computer via a USB cable.
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Microsoft addresses the highly competitive smartphone market ... iPhone ... BlackBerry and devices that use ... Android. ... Technical problems like this will not help.

Preston Gralla calls update "botched":

It has botched a minor update for Samsung phones that devices "brick". ... Then compounded the error apparently not pulling the update after it said it had. ... Many sites ... reports that the update has not yet been extracted.
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This is just the latest of the comedy of errors that has become the mobile strategy at Microsoft. Has released a smartphone OS well before Apple or Google and then let it rot. ... The ill-fated Kin [was] one of the worst phone ever designed. The launch of Windows Phone 7 ... It was just exciting at best. And now you can manage to release a minor update correctly---or resolve the issue, when he finds out.

describes Microsoft Michael Stroh:

Contrary to some of the titles dark out there, our preliminary internal data paint a very different picture. ... 90 percent of people that you have received an update notification successfully installed the new software patches. ... 10 per cent of those who did experience a problem, almost half failed ... [from] a bad Internet connection or computer storage space insufficient.
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Given what we've learned so far, the best way to prepare for the upgrade is to make sure that your computer has an Internet connection and plenty of disk space before you begin.
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The smartphone world is complex and even a small update as this requires a coordinated effort from multiple companies to pull off.

StefanConijn suggests an unofficial fix:

Here are the steps i followed. ... Follow these steps at your own risk! ... As stubborn as I am that I tried to apply the update again, and it worked! :-)

However,Mary Jo Foley heard different advice from Microsoft:

[I] what could/should do those users whose phones were bricked. ... The word: "Contact your mobile operator or device manufacturer regarding options to repair the device".

Words by Nicholas Kolakowski return to haunt him:

In the past not so far away ... I suggested that implementing smartphone platform had to be near-faultless in order to have the slightest chance of success against Google Android and Apple iPhone. ... One flub of high profile with the Windows Phone 7 hardware or software be liable to any effort spent touting as a viable alternative.
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I'm not sure that this problem with the update counts as a disaster for the platform, but it's certainly give Windows Phone 7 a burst of negative publicity, which is not necessary.

And finally ...
Not just a wedding, a marriage of Samsung

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