Windows Phone 7 upgrade FAIL: C101002E 81080080 error restoration

By Richi Jennings. February 24, 2011.

The first Windows Phone 7 upgrade failed for some users, with 81080080 update error and the error code C101002E restoration. There is a fix suggested below. Is Microsoft's fault, or Samsung? In IT Blogwatch, bloggers cannot decide where to point the finger.

Your humble blogwatcher curated by these bits bloggy for your entertainment. Not to mention how to marry in s. Korea ...
(MSFT) (SOJA TL 6.51)

Jeremy Kirk is stunned: [You're fired-Ed.]

Microsoft ... He pulled a software update for Samsung mobile phones running Windows Phone 7 after the operating system has caused problems. ... The update is delivered when a user connects to a mobile phone to a computer via a USB cable.
...
Microsoft addresses the highly competitive smartphone market ... iPhone ... BlackBerry and devices that use ... Android. ... Technical problems like this will not help.

Preston Gralla calls update "botched":

It has botched a minor update for Samsung phones that devices "brick". ... Then compounded the error apparently not pulling the update after it said it had. ... Many sites ... reports that the update has not yet been extracted.
...
This is just the latest of the comedy of errors that has become the mobile strategy at Microsoft. Has released a smartphone OS well before Apple or Google and then let it rot. ... The ill-fated Kin [was] one of the worst phone ever designed. The launch of Windows Phone 7 ... It was just exciting at best. And now you can manage to release a minor update correctly---or resolve the issue, when he finds out.

describes Microsoft Michael Stroh:

Contrary to some of the titles dark out there, our preliminary internal data paint a very different picture. ... 90 percent of people that you have received an update notification successfully installed the new software patches. ... 10 per cent of those who did experience a problem, almost half failed ... [from] a bad Internet connection or computer storage space insufficient.
...
Given what we've learned so far, the best way to prepare for the upgrade is to make sure that your computer has an Internet connection and plenty of disk space before you begin.
...
The smartphone world is complex and even a small update as this requires a coordinated effort from multiple companies to pull off.

StefanConijn suggests an unofficial fix:

Here are the steps i followed. ... Follow these steps at your own risk! ... As stubborn as I am that I tried to apply the update again, and it worked! :-)

However,Mary Jo Foley heard different advice from Microsoft:

[I] what could/should do those users whose phones were bricked. ... The word: "Contact your mobile operator or device manufacturer regarding options to repair the device".

Words by Nicholas Kolakowski return to haunt him:

In the past not so far away ... I suggested that implementing smartphone platform had to be near-faultless in order to have the slightest chance of success against Google Android and Apple iPhone. ... One flub of high profile with the Windows Phone 7 hardware or software be liable to any effort spent touting as a viable alternative.
...
I'm not sure that this problem with the update counts as a disaster for the platform, but it's certainly give Windows Phone 7 a burst of negative publicity, which is not necessary.

And finally ...
Not just a wedding, a marriage of Samsung

Don't miss out on IT Blogwatch:

You can also read Richi full profile and disclosure of his industry affiliations.

Sandy Bridge error shows how Intel is important

It escaped your notice that Sandy Bridge processor microarchitecture Intel has made an impact. A look at our PC reviews will soon show that the performance of your PC by Sandy Bridge are head and shoulders above the rest.

Alas, that's not the whole story: in the weeks of launch Sandy Bridge, Intel announced it had found a design flaw in her series 6 ' Cougar Point's chipset, forcing a warning to be issued. You can find out exactly what happened and what you should do if you intend to buy a PC, in our history: Intel Sandy Bridge recall: what you need to know.

Suffice it to say that it is an error of $ 1 billion and one that Intel will struggle to survive. It'll take at least three years for the dust to settle, but perversely, recall and its fallout illustrate where Intel dominates the PC industry.

There is nothing wrong with AMD, of course, and the growth of mobile computing means companies as arm grow increasingly important. But Intel is the single most important hardware player in the PC market, and Sandy Bridge is an update of the game change.

Even after Intel pulled ahead its date of supply Cougar point, the first OEM will receive sufficient boards updated is the end of March. If suppliers had decided not to sell PCs with contaminated chipsets, there would be a six-week period where could be sold only obsolete Intel or AMD PCs. At the same time, PC manufacturers ought to remind all laptops and PCs have got flogged, replace motherboards and send them back. Intel may have to pay the Bill at the end, but in the medium term would be disastrous.

Given Intel's market share and profit margins thinner bear PC OEMs, only the largest of the latter could survive this crisis. It is no exaggeration to suggest that the existence of independent UK computer industry was threatened by lack of simple design of Intel.

Make care buying public, about the processor in your PC? Not directly, perhaps, but a dealer UK recently told me that it is much harder to sell a PC that does not carry the Intel branding-largely because of the all-pervasive advertising it undertakes and five-note ear-worm contains its TV ads.

If you ask me for buying tips I recommend a PC model or brand rarely, but remember what specific to search for. In today's market, which typically means an Intel processor.

Windows 8 will run on ARM processors, System-on-a-chip and mobile, as well as Intel and AMD chips. This is part of the Microsoft way of spreading the risk of having a single partner, over-influential hardware. Because, as the company worked a long time ago, the best way to make a fortune in the PC does not make the PC, but to design the public part of a PC you recognize and demand every time.

See also: latest reviews components/Upgrades

More PC news and reviews about PC Advisor. Copyright © 2010 story, PC Advisor. All rights reserved.