Thursday, February 24, 2011

Microsoft update, Windows Phone 7 botches---is this phone jinxed?

Microsoft just can't seem to get Windows Phone 7 right---this time it has botched a minor update for Samsung phones, which "brick" devices so that they are unnecessary. Then compounded the error apparently not pulling the update after it said it had. Not so for Android and iPhone.

Within the last few days, Microsoft has started pushing a minor update to Windows Phone 7. This is not the important update, since I would like to add features like copy and paste. The update is designed to enhance the built-in updater, so that future updates will work correctly. Yes, you read that right---Microsoft botched an update for an updater.

Shortly after the upgrade began to be pushed to users of phones, Samsung Windows Phone 7 devices began reporting that the devices were being bricked by update. Microsoft first replied by saying that "We are investigating reports related to the process of updating Windows Phone and will provide more information and guidance as it becomes available," according to Mary Jo Foley.

Then today, Microsoft announced it was pulling the update. Computerworld reports that Microsoft said:

"We have identified a technical problem with the process of updating Windows Phone that impacts a small number of phones. In response to this emerging problem, we have temporarily taken down the latest update of the software for mobile phones Samsung in order to correct the problem. "

But it seems that Microsoft could not, in fact, they pulled the update. Several sites, including World and Mobile Tech report wpcentral that the update has not yet been extracted.

This is just the latest of the comedy of errors that has become the mobile strategy at Microsoft. Has released a smartphone OS well before Apple or Google and then let it rot while Apple and Google launched smartphone operating systems that now dominate the market. It has launched the ill-fated Kin, one of the worst phone ever designed. The launch of Windows Phone 7, designed to give Microsoft the chance to fight in the mobile market, it was just exciting at best. And now you can manage to release a minor update correctly---or resolve the issue, when he finds out.

Microsoft made the right move, when it signed an agreement with Nokia to Windows Phone 7. But if it cannot successfully its strategy, all the billions that will pay for that affair will be wasted. This latest problem is not a good sign, that is able to get Windows Phone 7 right.



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